razer deathadder v2 x hyperspeed cursor sudden movement, scroll wheel triggers on its own | Razer Insider
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razer deathadder v2 x hyperspeed cursor sudden movement, scroll wheel triggers on its own

  • February 19, 2025
  • 1 reply
  • 37 views

New 1 day old razer deathadder v2 x hyperspeed cursor sudden movement either vertical 180 or horizontal 180, scroll wheel triggers on its own randomly. Had my mouse exchanged from RMA twice but all the 3 mouse have the same issue, its seems razer is selling defected mouse in the box. I tried contacting razer multiple times explaining the issue but it seems razer is too ignorant to address the concerns of their customers

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1 Reply

Razer.Aero
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  • Razer Support
  • 3222 replies
  • February 20, 2025

Hi daakuFLASH,

I’m sorry to hear about your experience with the Razer DeathAdder V2 X HyperSpeed, especially after replacement. To assist you better, please PM me with your case number. This will allow me to review your records and coordinate your concerns with the team. Also, please confirm if you have tested the mouse on other computers and perform the troubleshooting steps in this article. I look forward to hearing from you soon. 

​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.


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