razer deathadder v2 x hyperspeed doesnt work with the 2.4ghz dongle | Razer Insider
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razer deathadder v2 x hyperspeed doesnt work with the 2.4ghz dongle


I just bought the deathadder v2 x hyperspeed the mouse doesnt work when using with the dongle but works fine with bluetooth i even tried the hyperspeed dongle utility at the last step the dongle keeps disconnecting and connecting and then fails to connect please help someone

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10 Replies

Same issue with me too


jaswinder1997

This problem started today with me, my dongle keeps connecting and disconnecting when plugged in. need help


  • Insider Mini
  • 1 reply
  • July 10, 2023

Same problem here. No fix?


jaswinder1997 wrote:

This problem started today with me, my dongle keeps connecting and disconnecting when plugged in. need help

Any solution? Same issue with me. Randomly disconnects/connects.

 

Razer.Speedcr0ss


  • Insider Mini
  • 1 reply
  • August 13, 2023

any solution on this

 


MagnoliaAPATITEhit848

Facing similar issue


  • Insider Mini
  • 1 reply
  • August 21, 2023
DShadow_Vins wrote:
jaswinder1997 wrote:

This problem started today with me, my dongle keeps connecting and disconnecting when plugged in. need help

Any solution? Same issue with me. Randomly disconnects/connects.

 

Razer.Speedcr0ss

any solution yet?

 


  • Insider Mini
  • 1 reply
  • October 3, 2023

Today I spent about an hour figuring out why my DAv2 does work using BT but does not work using 2.4. It worked on my desktop but I was unable to make it work on my Predator laptop for some reason. I tried everything.

 

Maybe this will help someone solve the issue:
I found out that USB dongle goes too deep into some USB ports. When it goes all the way in it looses contact with pins in the port. When I hold dongle mid-way in the port it works. As a workaround I added few twists of electric tape around the dongle so it does not goes all the way in.

 

This never ever happened to me with any other USB device. Good job Razer! 😂😭


siteTaupebuzz780

Hello, exactly the same thing happens to me.
I have a Viper Ultimate mouse, and by performing several tests I have managed to deduce that the problem is in the Dongle. Currently I can only use the mouse with the cable, but when using the dongle it immediately starts with the problem of disconnecting and connecting in a constant and annoying way.

I hope someone provides a solution


  • Insider Mini
  • 1 reply
  • November 12, 2024
erik555 wrote:

Today I spent about an hour figuring out why my DAv2 does work using BT but does not work using 2.4. It worked on my desktop but I was unable to make it work on my Predator laptop for some reason. I tried everything.

 

Maybe this will help someone solve the issue:
I found out that USB dongle goes too deep into some USB ports. When it goes all the way in it looses contact with pins in the port. When I hold dongle mid-way in the port it works. As a workaround I added few twists of electric tape around the dongle so it does not goes all the way in.

 

This never ever happened to me with any other USB device. Good job Razer! 😂😭

I hope you get all the girls you want in life because you my friend just solved my problem I had with my ASU’s gaming laptop. Used some electric tape and inserted the dongle and it didn’t go all the way in and mouse is completely working fine. Not the fact I already ordered a replacement from amazon xd but still thanks my g


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