Hey guys i have a problem with dongle i was playing a cs2 on my computer and out of nowhere my mouse stopped working i tought i was low on batteries but when i changed them my mouse was still not working.Then i went to my brothers room and tried the dongle on his pc but it didnt work either. Do u have any tips on how to resolve this because the mouse works on bluetooth and the dongle looks normal.And everywhere i look those dongels are out of stock. I do love razer but i had friends who had the same problem one with mouse and the second guy with keyboard.
Question
Razer deathadder v2 x hyperspeed dongle problem
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- Razer Support
Howdy,
I can check our inventory for a replacement dongle. Please send me a message via PM along with your DeathAdder V2 X Hyperspeed’s serial number so I can validate it in our system and for proper documentation. Looking forward to your response!
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