razer deathadder v2 x hyperspeed - I buy 2 mouse | Razer Insider
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I bought a razer deathadder v2 x hyperspeed mouse twice. In the first there was a problem with the 2.4 GHz connection, a Bluetooth adapter was purchased, at first connected, then the Bluetooth adapter stopped seeing the mouse. With the second mouse, there was a problem with the rapid discharge of the battery. Dear Razer company, can you return the money? Where should I take your non-working mice to get the money back?

I bought a razer deathadder v2 x hyperspeed mouse twice. In the first there was a problem with the 2.4 GHz connection, a Bluetooth adapter was purchased, at first connected, then the Bluetooth adapter stopped seeing the mouse. With the second mouse, there was a problem with the rapid discharge of the battery. Dear Razer company, can you return the money? Where should I take your non-working mice to get the money back?

Hi @CBeTJlblu_i,

 

I’m sorry to hear about your experience with your new Razer DeathAdder V2 X Hyperspeed. Please PM me the serial number so I can verify its model and our options for a replacement should be necessary. Thank you!

 

*Thread locked to curb conversation to PM. 

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