My Razer Deathadder V2 X is normally working on Windows but while I download Synapse 4 it is not detecting over there. Same for my Deathadder Essential mouse too.
Page 1 / 1
Hi there,
-
Ensure your Razer device is properly plugged in and connected directly to the computer and not through a USB hub.
-
Restart your PC if this is your first time installing a Razer device or if you have just completed an update.
-
Perform a repair of Razer Synapse if the issue persists.
If that didn’t do the trick, then shoot me a PM along with your mouse’s serial number so I can validate it and check for other workarounds.
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.