Hello, yesterday I was playing a game and my deathadder randomly disconnected.
I have found multiple threads with similar issues, the conclusion is that when the mouse is lifted, it disconnects.
I have tried all of the fixes in the other threads I have found.
It is not a cable issue.
It is not related to synapse.
It is not the firmware.
It is not any of the drivers.
https://youtu.be/Bb5aQZoJTYU?si=BBa4xn8-IVGTGw8h
This video showcases my exact problem.
Pls help
Hi bestspaceshipDenim911,
Have you tried using different ports on your computer? When you say it disconnects, do you mean it doesn't show up in the device manager? Please to adjust the mouse lift of distance by following the steps in this article. If the same problem occur, PM me your device serial number so I can verify its model and check for available firmware update. All the best!
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