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Razer Deathadder V3 not responding

  • October 28, 2025
  • 1 reply
  • 16 views
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Razer Deathadder v3 Not Working – Request for Assistance

 

Good day ! Razer Support,

 

My 1-year-old Razer deathadder v3 mouse has been experiencing recurring issues where it becomes unresponsive and is not recognized by Synapse. At first, unplugging and switching USB ports temporarily fixed it, but over time, the problem worsened. Recently, it takes 20–30 minutes before it starts working again, and now it has completely stopped working despite all troubleshooting efforts (USB port changes, driver updates, restarts, etc.).

 

Please note that the mouse was never dropped, smacked on the table, or mishandled in any way. It has always been used with care.

 

I’d appreciate your advice on how to resolve this issue.

 

Thank you! Razer Support 

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1 Reply

Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • October 29, 2025

Hello bestNeonGreenreview102,

I’m here to help. Could you please try using the mouse on a different computer to determine if the issue persists? Also, is the mouse detected in your device manager, even if not recognized by Synapse?

For warranty validation, please send me a PM with your Razer DeathAdder V3 serial number and proof of purchase. Kindly upload the file via Google Drive and ensure that access is enabled.

Thank you for your cooperation!


*Thread locked to curb the conversation to PMs.

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