Razer DeathAdder V3 Pro Dongle Not Detected – Replacement Request | Razer Insider
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Razer DeathAdder V3 Pro Dongle Not Detected – Replacement Request

  • September 10, 2026
  • 2 replies
  • 28 views

smartScarletresources295

Hello,

My Razer DeathAdder V3 Pro wireless dongle is completely undetected , bricked. It does not appear in Windows Device Manager on multiple USB ports and multiple systems. There is no USB enumeration at all.

The mouse itself works when connected by cable, but the wireless dongle appears to be dead. I have already tried different USB ports, different computers, Windows, and Linux, but the dongle shows no sign of life.

Because the dongle is not detected at all, I cannot use the firmware updater or Synapse to repair or re-pair it. Also, as far as I can see, replacement dongles for this model are not sold separately in Turkey, so I cannot simply buy a new one locally.

Could you please help me get a replacement wireless dongle for my Razer DeathAdder V3 Pro, or provide another solution so I can use the mouse wirelessly again?

Serial number:

Thank you.

 
 

 

 

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2 Replies

FiszPL
Vanguard
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  • VANGUARD
  • September 11, 2026

I’d try to contact Razer Support and ask about dongle replacement (even paid one if your mouse is out of warranty): https://mysupport.razer.com/app/categories/m/pc


Razer.ScarletRouge
Forum|alt.badge.img

Hey there, ​@smartScarletresources295 

I understand that your Razer DeathAdder V3 Pro works normally when connected via cable, but the wireless dongle is not detected at all. Please send me a PM along with the following details below so I can create a case for you and forward it to our higher Technical Support team for further assistance.
 

Full Name:
Email address associated with Razer ID:
Phone number:
Country:


Also, I have edited your post and removed your device's serial number for security purposes. Thank you for understanding. 



*Thread locked to curb conversation to PM.