Razer DeathAdder V3 Pro serial number not found in database

Question

Verification of Razer DeathAdder V3 Pro Serial Number and Warranty Issue

Message:

Hello,

I recently purchased a Razer DeathAdder V3 Pro mouse in Belarus. When I try to check the warranty and verify the serial number on your official website, I receive an error message saying that the serial number cannot be found in your database.

The serial number is: (Removed)

I have double-checked the number and entered it correctly. Could you please help me verify if this product is genuine and registered in your system? Also, I would like to know if there are any additional steps I need to take to activate the 8 kHz polling rate feature.

(REMOVED PHOTOS SHOWING PRODUCT SERIAL NUMBER)

Razer.Aero · Answer

HiquickCamelcast950,Thanks for reaching out and providing the details of your mouse. It looks like you’re having trouble verifying the serial number and checking the warranty for your Razer DeathAdder V3 Pro. Please note that RazerCare Protection Plans are currently only available in the following countries:United States (excluding U.S. territories)CanadaGermanyFranceAustriaSingaporeHong KongUnited KingdomYou can also visit this link for more information about RazerCare Protection Plans: https://www.razer.com/razercareIf you would like to register your device to your Razer account, please sign in here:https://www.razer.com/product-registration. All the best!*Thread locked to curb the conversation to PMs.

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