Razer Deathstalker Chroma & Synapse | Razer Insider
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Razer Deathstalker Chroma & Synapse

  • March 3, 2021
  • 2 replies
  • 155 views

Hey! Synpase3 reports that the device is not supported, you need to install Synapse2. Synapse2 does not see any device at all. Help pls, I don’t know what to do, I don’t want to change the keyboard, I really like it (
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2 Replies

  • May 29, 2021
i'm having the same issue, +1

  • May 29, 2021
Margozay
Hey! Synpase3 reports that the device is not supported, you need to install Synapse2. Synapse2 does not see any device at all. Help pls, I don’t know what to do, I don’t want to change the keyboard, I really like it (
Hey i found a solution after 2 days of tinkering. 1. uninstall both Razer Synapse and Razer Core from your PC 2. delete all files in C:\\Program Files (x86)\\Razer and C:\\ProgramData\\Razer directories. (These folders are hidden by default, so please be sure to unhide them. ) 3. Restart your computer. 4. Turn off all firewall and anti-virus software. 5. Download latest Synapse v2 installation package (so it's ready in downloads folder for reïnstalling). 6. Go into device manager, go through all devices and uninstall HID Keyboard/Mouse Drivers and all other Razer product drivers. Also delete drivers when uninstalling. (Also go to 'Image' -> 'Show hidden devices' and delete all devices related to Razer or other mouse/keyboard input devices) How i did this is delete (with driver) all razer audio + keybaord devices and then waited untill the last one to delete my mouse. Then pressed the power button on the pc to shut down and reboot. What i did do this time that i didn't do previously is delete ALL HID keyboard and Mouse drivers and not just the razer devices. To assist in this process i uninstalled everything using a non-razer mouse because it will reinstall on the fly which we don't want. 7. Restart your pc, DON'T use the synapse installer pop-up at start-up! Close this and start the installer we downloaded in step 5! After doing all this and banging your head on your desk a few times for deleting the driver for the mouse your using get yourself a drink and watch everything reïnstall through the update process of synapse 2. I hope this helped.