Hi,

1st thing - I’d try plug it into a different USB port (preferred USB 3.0 or above - plug it directly to the port on motherboard). If this doesn’t help - check different USB->USB-C cable.

I tried to plug in the keyboard into the front of my tower and it still didn’t work. I also had another keyboard plugged in and it made the other keyboard turn off too.

Sorry didn’t mean to mark as answer

I received a Razer Deathstalker V2 today, and the USB-A to USB-C cable it came with was faulty. When I connected the keyboard using it, I get the same “The last USB device you connected to this computer malfunctioned, and windows does not recognize it” errors the OP mentioned. When I used a different USB-C cable, it worked fine. The supplied cable can’t even charge my phone successfully - it also disconnects after a few seconds.

Thanks for this. My DeathStalker v2 stopped working yesterday, but the lights stayed on. Hard reset didn’t work, but swapping the USB cable supplied for a spare one I had lying around did the trick. A shame about the fancy braided cable, but I live without it.

And unlike this user, I wasn’t getting messages about the USB device malfunctioning when it was plugged in.