razer edge battery problem | Razer Insider
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razer edge battery problem


So here's the problem I'm having my edge regardless how long it is charged for always shows it is af 1%. I have tried everything I can think of to remedy it. Restarted it, off and on again, changed chargers, checked settings, cannot update it or factory reset as it says the battery is too low. I have only had it a few months so it shouldn't be having actually problems with the battery. Nothing new occured that would have caused this it is kept in doors in my bedroom, charging port is clear of any debris. I am at a total loss of what to do with this. Any help would be greatly appreciated.

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8 Replies

  • Author
  • Insider Mini
  • 3 replies
  • June 25, 2024

Update: device has stayed powered for much longer if the battery was on 1% I am attempting to run the battery dead to see if this fixes the issue as restarting the device has not. 


Chartreusetechsigns556

Hi, 

 

I’ve the same issue like you, have you find a solution ?


  • Author
  • Insider Mini
  • 3 replies
  • September 8, 2024

No there has been no fix for this issue Razor said they would replace the device then told me I had to have Verizon do it because I got it from them and Verizon told me to go to Razer and so on so forth so now Its just a paper weight with absolutely no solution to this problem. 


Chartreusetechsigns556

Oh bad news, i check a solution to change the battery myself. He’s really simple to open the Razer. Now i try to find the battery “ RC30-040001 “

 

I send you the adress when i will find.


  • Author
  • Insider Mini
  • 3 replies
  • September 9, 2024

Thank you I hadn't considered that option please do!


Yall have any luck locating a battery?


Chartreusetechsigns556

Dear, my friend 

Nothing for the moment, i installed the battery guru. 

 

And after i've connect the remote control on the tablet, after connecting the original power cable i've clic on the power button and wait three reboot, and release the button. For the moment the battery charging normally 


Chartreusetechsigns556

Try and tell me 


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