Razer Electra v2 Surround Pro | Razer Insider
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Razer Electra v2 Surround Pro

  • June 22, 2019
  • 10 replies
  • 1 view

Hello How can you get access to the pro version of the program, having it without the possibility of configuration is not very comforting when paying for equipment to which we do not have full access. I am asking for a quick answer
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10 Replies

  • Guardian of the Forest
  • June 23, 2019
Hello! Have you tried registering your headset? You should receive a code after the headset was registered. Just send me a PM if you still haven't received it after 14 days. Please do check your spam folder too as it might have ended up there.

  • Author
  • June 24, 2019
Yes, I checked spam at the post office, unfortunately I do not have it there, it adds proof that the product has been registered.

  • Guardian of the Forest
  • June 24, 2019
Thanks for the photo. When did you register your Electra? It might sometimes take up to 14 days for the system to generate the code so I'd recommend checking on a later date.

  • Author
  • June 25, 2019
Registered on the day of purchase 12/06/2019, where will I receive this key by email?

  • Author
  • June 25, 2019
it turns out that 14 days have passed and I have not received anything from creating an account or registering a product, and nowhere did I find such information that after 14 I received a key

  • Guardian of the Forest
  • June 26, 2019
ProBoszczpl
Registered on the day of purchase 12/06/2019, where will I receive this key by email?
ProBoszczpl
it turns out that 14 days have passed and I have not received anything from creating an account or registering a product, and nowhere did I find such information that after 14 I received a key
Thanks for the update. Please send over the serial number of your device to me through PM. I'll pick it up from there.

  • Author
  • June 28, 2019
Razer.RedPanda
Thanks for the update. Please send over the serial number of your device to me through PM. I'll pick it up from there.
you have on PM

I have the same problem

SugarDaddyV2
I have the same problem
if you have the same then write to moderator / admin for pv proofs let him think he will help :)

Razer.Speedcr0ss
SugarDaddyV2
I have the same problem
Hey there! Allow me to take over since @Razer.RedPanda is unavailable. Please send me your Razer device serial number together with the email address that is associated with your Razer ID via PM so I can it check right away.