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Razer Electra V2 USB

  • March 17, 2021
  • 1 reply
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Since i ve got this headset, it was all trouble, at first ii thought it was the first one i had, which kept disconecting randomly and could not hear or speak, so i had to unplug/plug them all the time to be able to hear something. So as i had warranty, i asked for a replacement. I got a new headset, and after a few months it started to happen again, randomly i could not listen, and the same history, unplug and plug them each time. I though it may be my pc, but i ve just got a new one, and this keeps happening...
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • March 17, 2021
    Do you mind sending me your previous ticket numbers? I would like to check all the troubleshooting that you've gone through before getting a replacement. That way, we can avoid as many redundancies as possible. *Thread locked to curb the conversation to PMs. To initiate a PM, click on my name, then select Start a Conversation.
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