Razer Electra v2 USB | Razer Insider

Razer Electra v2 USB

  • 29 June 2019
  • 5 replies

Hey i just bought my new Razer Electra v2 USB, i configured it as i like it and all of a sudden when i started playing the sound and mic stop working.... I have to unplug it and plug it back to get it to work again.
I would like to know if there is any solution to this because it is really annoying to keep doing it over and over.
Best Regards.

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5 Replies

Further using it, apparently it appears that only happens when im playing Fortnite, i have no idea why this happens
Userlevel 7
Hi there! Thanks for bringing your concern here. Is your Razer Electra USB V2 being detected as Conexant in your Device Manager too? Have you tried to uninstall and reinstall the driver in Device Manager and restarting your PC? Does the issue happen when the headset is connected to a different USB port in your PC or into a different PC?
Apparently it keeps on doing that, i have no idea of what it is, i changed usb port, i reinstalled sound drives and it still stops working all of a sudden ....
Userlevel 7
Thanks for confirming. Please send me a PM together with your headset's serial number, let's continue there.
interested to see how this was resolved as im having the same issue. Mine disconnects after about an hour game play, however it disconnects completely, from the game and discord.