Hi,
as per title, my Emote Display is pitch black since the Synapse update of few days ago.
I thought it was due to the Windows Update, but after rolling back to previous version I can rule that out.
Tried also on different USB ports: device is recognized by Windows and installed, although it doesn't light up.
Any tips?
This topic has been closed for comments
Userlevel 7
- I am the Lightbringer
- 4794 replies
-
4 May 2021
You want to start by clean installing Synapse 3 and the Streamer Companion app by following this guide. If the problem persists, use this to collect Synapse logs. Upload the files on GDrive and send me a shareable link.
*Thread locked to curb the conversation to PMs.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.