Razer Emote Display not working after Synapse update | Razer Insider
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Razer Emote Display not working after Synapse update

  • May 4, 2021
  • 1 reply
  • 5 views
A
Hi, as per title, my Emote Display is pitch black since the Synapse update of few days ago. I thought it was due to the Windows Update, but after rolling back to previous version I can rule that out. Tried also on different USB ports: device is recognized by Windows and installed, although it doesn't light up. Any tips?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • May 4, 2021
    You want to start by clean installing Synapse 3 and the Streamer Companion app by following this guide. If the problem persists, use this to collect Synapse logs. Upload the files on GDrive and send me a shareable link. *Thread locked to curb the conversation to PMs.
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