Is there a way to get a replacement Backrest for my chair? It appears the internal bracket on the backrest where the tilt mechanism bolts up broke, as now the backrest just flops around. Seen many posts on the forum by other users having the same issue. Would be happy to buy a replacement since the rest of the chair is perfectly fine, and I really like this chair. Please any help would be greatly appreciated.
Thank in Advance,
Tim
Hello Tim everEminencebox199,
I’m here to help! To assist you better, please answer the following questions:
1. What exactly happened when you noticed the issue?
2. Was there a specific incident that occurred before the issue started?
3. What activities were you engaged in prior to the issue?
4. Has anyone used your gaming chair who might exceed its height and weight capacity?
Also, it would be helpful if you could send us a video clearly showing the issue. You can upload it on Google Drive and set the privacy to "Public" or “Anyone with the link” so we can view it. Please share the link with me via PM with your chair’s serial number, region and proof of purchase for verification. Thanks!
*Thread locked to curb the conversation to PMs.
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