Hi Razer Support,
I own a Razer Enki and one of the metal legs on the chair base has become bent and partially detached from the weld.
The chair is now unstable and unsafe to use. I would like to know if it is possible to get a replacement base.
Or if replacement parts can be purchased separately.
Thank you for your help.
Hey there,
I understand that you want to purchase a replacement part for your Razer Enki X. You can submit a ticket through this link https://mysupport.razer.com/app/warranty-support for further assistance.
Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your chair spare part request.
Alternatively, you can send me a PM together with your chair's serial number, and I can help you initiate a support ticket and forward it to the relevant team. Thank you!
*Thread locked to curb conversation to PM.
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