I have the razer enki x and my base at the welds snapped and I really would like to just replace the part and not get a new chair.
Question
Razer Enki X Legs Breaking at the welds
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- Razer Support
Hey
Let me assist you with your chair. Can you send me a PM with the serial number so I can verify it in our system and us it when I forward your case to our Technical Team? Please also send a photo of the broken base plate and your receipt/invoice so I can include them as well. You can upload them to any hosting service like Google Drive and provide a shareable link. Just check the file so that anyone with the link can view it.
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