Razer Enki X RZ38-0388 leg base | Razer Insider
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Question

Razer Enki X RZ38-0388 leg base

  • March 20, 2026
  • 1 reply
  • 4 views

Does anyone know how to claim/purchase spare parts for a Razer Enki X RZ38-0388. My leg base just randomly gave out, I Really rather not throw away this chair and buy another one. Thanks community 

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1 Reply

Razer.Aero
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  • Razer Support
  • March 21, 2026

Hi felipeomega,

I can assist you in creating a ticket so you can request a Spare part for your Razer Enki X. Please PM your the following information so I can initiate a case on your behalf:

Email address associated with your Razer ID:
Full Name:
Phone number:
Shipping address:

Razer Iskur Serial number:
Picture and video showing the issue:
Save the shareable files via any online drive account listed here. All the best!

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