Razer Freyja haptics only work with audio | Razer Insider
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Question

Razer Freyja haptics only work with audio

  • December 26, 2025
  • 13 replies
  • 200 views

Hello I just bought myself a new Freyja for simracing. After installing synapse 4 and chroma app I could experience it with some music and it is great but when it comes to gaming I can’t make it work. Basicly it works with audio-to-haptics mode but when I change it to “sensa hd games” I don’t get anything. I tried some sim games with simhub also tried a sensa supproted game called screw drivers. There is also live effects test module on simhub, it doesn’t work there as well. 

 

13 Replies

  • Author
  • Insider Mini
  • December 27, 2025

FIXED! If you are having this same problem as I had I found a fix. My version of synapse 4 was 4.0.5xx I downloaded an older version 4.0.33.44 from uptodown com and that fixed everything. Good luck


  • Author
  • Insider Mini
  • December 28, 2025

Update: Fix was temporary because synapse 4 has an auto update feature which you cannot turn off… It auto updated to latest version and it is broken again.


leetBlueJeanslink277

So this problem with version?
I have same problem with Kraken v4 Pro


  • Author
  • Insider Mini
  • December 29, 2025

Yeah. I tested this for 2 days and that is my conclusion. I brought this to their mods attention but if you do the same maybe they will be more onto it. They reply to reddit posts.


  • Insider Mini
  • January 1, 2026

Hello. I have the same problem. Were you able to solve the problem in a different way than temporarily reinstalling an older version? My Synapse version is 4.0.86.2512101100.!--endfragment>!--startfragment>


leetBlueJeanslink277

to fix this issue, you can download beta version of synapse


  • Author
  • Insider Mini
  • January 2, 2026

leetBlueJeanslink277 I tried beta synapse or only beta chroma, but they didn’t fix it as well. Could you explain more in details what were your problem and how did it get fixed?

Also D3facto0 you are 3rd person I have heard having the same problem with me other than myself. I am mailing with razer staff for a fix for this. If we get it I will update this thread. You could reach them yourself as well maybe it will help them spot the problem easier. If you wish to do so go to reddit and dm this person: https://www.reddit.com/user/RazerCustAdvocacy/


I have same issuse , how can I inistall older version , it is automatically inistalll new version ?


  • Author
  • Insider Mini
  • January 3, 2026

I was able to install old version by tampering with internet connection mid install but it was once in 10 tries. And even though I managed to get it stay in old version after install, it updated after I restarted the app or pc. Which is not ideal and not a fix. So it is broken for me as well.I am in touch with razer employees. They are trying to find a way to fix the issue. If you could mail with them as well it would be great so they have more data to look for. If you wish to do so go to reddit and dm this person: https://www.reddit.com/user/RazerCustAdvocacy/


Thanks, I'll do that; could you write back here if you get any feedback?"


  • Author
  • Insider Mini
  • January 3, 2026

Yeah will do


  • Author
  • Insider Mini
  • January 12, 2026

From razer: Our internal team is still investigating the issue on their end and the issue has been acknowledged. We require that you keep your Razer Synapse up to date. We are unable to provide an estimated date for the update fix because the issue will be fixed in future updates.


Lrbrownii
  • January 12, 2026

So I would have to test with Marvel Rivals to get this problem?

 

I would like to add the current Chroma version is really slow and makes audio to haptics glitchy.