RAZER FREYJA STILL HAVE NO SUPPORT | Razer Insider
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RAZER FREYJA STILL HAVE NO SUPPORT

  • August 1, 2026
  • 1 reply
  • 16 views
headDeepSkyBluehome238

Just bought this thing and for my surprise it has a 6 month synapse problem that keep disconecting the device at the middle

of games Thinking of sending back to razer 

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1 Reply

Razer.ScarletRouge
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Hey there, ​@headDeepSkyBluehome238

 I understand that your Razer Freyja keeps disconnecting during use due to what appears to be a Synapse-related issue, which is interrupting your experience. 

Could you please let me know where you purchased the Razer Freyja? Additionally, please send me a PM along with the following details below so I can create a case for you: 

Device’s serial number:
Full Name:
Email address associated with Razer ID:
Phone number:
Country:


Thank you!



*Thread locked to curb conversation to PM. 

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