razer gift card voucher bout from a store but not activated pin | Razer Insider
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Question

razer gift card voucher bout from a store but not activated pin

  • October 26, 2024
  • 3 replies
  • 104 views

buzzGingertalk588

Hello to everyone in razer insiders 

A razer gold gift card Malaysia 

7/11 store 50rm was bought and sent to me the card in physical card but could not redeemed due to invalid code or not activated code, I contacted razer support but was ask to contact the vendor or merchant but I did and and received a mail from the 7/11 costumer support that they had try and resolve my complaint and I should  try redeem pin again but still the same error of invalid code 

What can be done next in such case were a voucher is an active voucher but not being activated by a gift card store staff and no refund or exchange 🤔 

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3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • October 28, 2024

Hello,
Please contact Razer Gold Support via http://gold.razer.com/ticket-inbox/submit


dailyLightTaupeup222

 


Razer.Ten
  • Razer Support
  • March 19, 2026

Hey ​@dailyLightTaupeup222,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your transaction. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

 

 

*Thread locked to curb conversation to PM.