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In my email the account summary shows 98 Razer Gold but when i login it shows 0. Once i reloaded 100$ i didn't get it so when i get the mail of account summary i thought i get back my razer gold and i logged in to my account but it shows 0 now but whenever i get a account summary mail it shows 98$


fix the issue 

Hello sashohane,

Unfortunately, I have limited visibility in this part of our system. Razer has a dedicated team handling all Razer Gold and Silver-related concerns. You can submit a ticket to our Razer Gold Team here. You can also reach them by clicking the green chat button at the bottom right via Live Chat to get this resolved in real-time. Just provide me with your ticket number after submitting it so I can call their attention to your case. Feel free to send me a PM if you need additional assistance. Have a great day!

*Thread locked to curb the conversation to PMs.