razer gold gift card problem | Razer Insider
Skip to main content

razer gold gift card problem

  • February 28, 2025
  • 1 reply
  • 124 views
easyFuzzyWuzzydirect220

I would like to know when, where, and at what time was my razer gold gift card used.  I have not used it yet it says it's invalid 

 

 

      This topic has been closed for replies.

      1 Reply

      Razer.Aero
      Forum|alt.badge.img
      • Razer.AeroRazer Support
      • Razer Support
      • February 28, 2025

      Hey easyFuzzyWuzzydirect220,

      For Razer Gold concerns, please submit a ticket or contact customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time and please make sure to include all relevant information and photos of the card. Kindly ensure to follow the specifications as below:

      1. Everything has to be a separate image.
      2. Do not stack the gift card and receipt.
      3. Do not blur or mark on the gift card and receipt.
      4. Kindly change the file size to a smaller size.
      5. Kindly ensure that the images are clear and show all four corners.

      After submitting it, PM me your ticket number so I can notify the team about your concern. Have a good one!

      *Thread locked to curb conversation to PM.

      CookiesCookie settingsAccessibility statement