I was changing my otp but suddenly i got logout from my account and cant login back.

I try any method listed but the sites faq is not helpful at all

Finally manage to send ticket and email. But 3 times (span a week each mail) but no feedback/guidance receive. All that 24hr response, 72hr response didnt have any follow up.

Finally manage to get to chat. But still cant talk to any agent

Now can insider here help me to solve my account problem?