hi razer support, just paid IDR 320K for purchasing razer gold via shopee, in my shopee status “payment is success” but in my razer account status is still pending, anyone know what should i do? , i need that razer gold for my war thunder account, thank you, and sorry for bad english.
Question
razer gold pending after successfull payment
This topic has been closed for replies.
- Razer Support
Hello directwireMagnolia416,
Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and a screenshot of the pending transaction so the team can assist you accordingly. After submitting it, PM me your case number so I can notify the team about your concern. Have a good one!
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