Razer Gold Scratch Card: Deleted PINs

Thanks for sharing this info! Super helpful for anyone who’s ever panicked after misplacing their Razer Gold PIN. 🙈
Reaching out to official support with proof of purchase really is the best route. Also, great reminder to avoid shady third-party services; better safe than sorry! 👍

Well its helpful!

When can we buy robux here?

It looks like many users face this issue when the Razer Gold scratch card PIN gets deleted or lost. The best step is to immediately contact Razer Gold Support through their official help page and provide details like your purchase receipt, card serial number, and transaction proof. They usually verify and recover the PIN if everything matches, so raising a support ticket quickly is the most reliable solution.

If the PIN on a Razer Gold scratch card gets deleted or damaged, the best step is to contact Razer Gold support directly with proof of purchase. They can usually help recover or reissue the PIN after verifying your details. Trying to guess or use third-party tools won’t work since each PIN is unique and securely generated.

For additional tips and resources, you can also check

I suggest submitting a ticket to our dedicated Razer Gold Support Team through this link: https://gold.razer.com/ph/en/help/ticket-submit. Once done, please wait for the team’s follow-up message via email within 24-48 hours. You can send me a PM should you need additional assistance. 

*Photo removed.

Hey ​@elijahikpat7,

For security reasons, I would highly suggest deleting the photo of your card from your post. Please submit a ticket by going to this link so our Razer Gold Team can assist with your card. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

That was really helpful man! Thanks for the kind info

is the new format of razer gold USD cards? with numbers and letters?

I missed pin on my razer gold card how can I redeem pls don’t want to list my money 

Hey ​@greatBlackOlivex514,

For all Razer Gold concerns, please submit a ticket by going to this link so our Razer Gold Team can assist with your card. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

My issue is still unresolved and Im finding it more and more complicated to get ahold of, they used tom have a little chat window that would pop up to talk to someone, thats gone. I was told i would link up directly with them when i logged in till the issue was resolved, thats clearly not happening. I gave them all the information they asked for, and i was told to wait 5 days, its been over 5 days. My case number is 251227-002706, i would like to play my game, it makes me relax. Nothing about this situation is making me relax having to spend what seems like hours on here typing out these replys trying to get some attention to my problem. I did not scrape the numbers off, they just wernt there. Now when i buy any card I scratch everything off to make sure its readable before i buy it because i really dont want to have to go through this again when i havnt even got this matter resolved. ok Im stopping thank you and good bye

Hi there , I hear you I got the same problem my cards I bought 2 x $ had a high price value on it to play! What upset me the most ! Is the in competence of the store owner selling the cards, being rude, and shrude  about the card as if I would have scrachted of the numbers, while clearly you could see them on the on the black side of the tape. 
Never again I by any tickets from this store ever! 

Hi ​@ulrikepevec,

I would highly suggest that you submit a ticket by going to this link so our Razer Gold Team can assist with your cards. After doing so, just send me a PM with your ticket number so I can call their attention to your case.

*Thread locked to curb conversation to PM.

Hello I have case # 260327-000871

Send it to: Fatin Syamimi

with pictures , today it was send to ; 

kricheaelWany Subramaniam

subject ( 260419–000303)  razorsdvn

I like this matter resolved. A sap why !! I gather all the  dam men n 

I have the risk to get then my b no my b no it by July 🥰😍😘😍🙂🙂🙂🙂k

Hey ​@ulrikepevec,

Upon checking, it would seem that our Razer Gold Team has recently sent you an email. I would suggest that your respond to them so they can continue to assist you. Just send me a PM if you have any other concerns.

hi, i have tried to resister my blackshark v2 x but when i do it says that the serial number isn't recognized and i have made sure it is the right on my referring to the box and typing that is says next to S/N: all i want to so is to activate the 7.1 surround sound on it.

Thanks all for your input, I have done all of the suggestions you guys said it has been 6 times and just been jerky around, by you have 24-48 or we are closing issues being resolved anything but the truth. But one Store owner suggested get in touch  the BBB Canada. Which is my next step since I get her now where! $ not even standing behind there fatly product when the numbers are clearly are not there does not matter if you have a perfect frame copy of card which I do. But always finding something else that the tacos not press by the laundry mat, I guess will be next..,,

thanks to everyone giving me advice 🙏.

 I’m just, pist off.

Ulrike Veronika