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Question

Razer gold transaction cancelled

  • December 14, 2024
  • 1 reply
  • 107 views
K

My transaction keeps getting cancelled instantly after going to checkout while trying to buy Xbox game pass. I have tried numerous times, even contacted razer support, and they told me just to try again… Maybe somebody here has had the same problem, because the support staff has been of no help at all :(

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1 Reply

Razer.sushi.boi

Hey, ​@KornisK_!

 

Thanks for alerting us about this. For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.

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