Razer Goliathus Chroma Extended doesn't glow in some colors | Razer Insider
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So i last week bought Razer Goliathus Chroma Extended and it doesn't glow in green and purple i belive, on synapse it shows that green should be glowing but instead my mat doesn't glow at all. I ordered it with Razer deathadder and mouse is working perfectly well. So did i mess up somewhere or is mat broken?

Hope somebody can help me with my problem.

Thanks.
Can you post here a video of the said issue? Also, try to use different chroma lighting to isolate the said issue.
I wrote to razer support and im already being helped with this problem. Here is video anyways.



Thanks for the video. Hit us up in case you didn't get any updates from our Support Team. Shoot us a PM together with the case ID from our team.
I have the exact same problem plz help!
HI there, @DoctorWho99! Can you send us a PM together with the details of the issue that you are having? Posting a video of your issue would also be a great help in identifying the issue. Let's continue from there.
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