Razer Hammerhead connection issues | Razer Insider

Razer Hammerhead connection issues

  • 11 August 2020
  • 5 replies
  • 3 views
joseinf10
It disconnects everytime and re connects, on OnePlus 8 Pro
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5 Replies

Razer.Caziel
Userlevel 7
Does this happen no matter the battery levels? Try to forget and re-pair them to the phone. I also highly recommend testing different Bluetooth codecs. Feel free to shoot me a PM should you need further assistance.
joseinf10
Razer.Caziel
Does this happen no matter the battery levels? Try to forget and re-pair them to the phone. I also highly recommend testing different Bluetooth codecs. Feel free to shoot me a PM should you need further assistance.

Razer.Caziel
Does this happen no matter the battery levels? Try to forget and re-pair them to the phone. I also highly recommend testing different Bluetooth codecs. Feel free to shoot me a PM should you need further assistance.


Hello, yes, it happens no matter the battery levels, how can I try different bluetooth codecs?, I tried on forget and re-pairing the earbuds but the problem persists
Razer.Caziel
Userlevel 7
You will need to enable Developer Options by tapping the build number from Settings>System>About Phone seven times. After that, navigate to Settings>System>Developer Options and scroll down to the Bluetooth options, you should be able to change audio codecs from there. In any case, PM me the serial number of your headset so I can help you further isolate the issue.
joseinf10
Razer.Caziel
You will need to enable Developer Options by tapping the build number from Settings>System>About Phone seven times. After that, navigate to Settings>System>Developer Options and scroll down to the Bluetooth options, you should be able to change audio codecs from there. In any case, PM me the serial number of your headset so I can help you further isolate the issue.


Y have tried that with other codecs and the problem persists.
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Razer.Caziel
Userlevel 7
joseinf10
Y have tried that with other codecs and the problem persists.

In that case, PM me the serial number of your headset so I can look into possible firmware solutions. *Locking the thread to curb conversations to PMs.
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