Hi, I bought the Razer Hammerhead HyperSpeed for PlayStation. At first, it worked normally, and I used it about 3–4 times without any issues. However, the right earbud is now not working, and only the left earbud works.
Could you please help me troubleshoot and fix this issue? Thank you for your support.
Hi
Let me assist you with your earbuds. Have you updated the firmware by downloading from this link? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the audio issue you're currently experiencing.
*Thread locked to curb conversation to PM.
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
