I've tried re-pairing them and charging them but the right earbud refuses to turn on the left one connects fine. I'm thinking they might be broken ,What should I do?
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Hi VeryLightAzurespotbit884,
Let me help you with your Razer Hammerhead True Wireless right earbud not turning on. To isolate the issue, please ensure the earbuds are properly charged. You can also visit this link to troubleshoot the device. If the problem persists, please PM me the following information below so I can initiate a ticket on your behalf:
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Razer Hammerhead True Wireless serial number:|Street Address:
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Date of purchase:
Place of purchase:
Proof of purchase in a PDF file:
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