Razer Hammerhead True Wireless 2 gen right earbud doesn't turn on | Razer Insider
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Question

Razer Hammerhead True Wireless 2 gen right earbud doesn't turn on

  • October 27, 2023
  • 2 replies
  • 100 views

232137E04600874

My Razer Hammerhead True Wireless 2 gen right earbud is not turning since the other day. I tried to fix it using tips from FAQ troubleshooting, but it's doesn't help. Pls, if someone knows how fix that let me know.

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2 Replies

dailysightTaupe196

I recently bought it, it doesn't work for me either.

 


Razer.Ten
  • Razer Support
  • July 4, 2025

Hey ​@dailysightTaupe196,

Can you place both earbuds in the charging case and connect the case via the charging cable to a USB port. Wait for the LED on the charging case to turn green and check if the issue continues. If it does, please send me a PM with the serial number so I can verify it in our system and check for applicable workarounds that might address the battery issue. 

 

 

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