The right earbud flashes once when the charging case is opened, then turns off and stays off.
The left earbud functions fine, the device can’t even be paired to a phone since the razer audio app just shows an error with a missing earbud. FAQ doesn’t help. Any ideas?
Question
Razer Hammerhead True Wireless 2nd Gen Earbud not turning on
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- Razer Support
- 1629 replies
Hey,
Is the case still charging? Please send me a message via PM along with the serial number of your Razer Hammerhead True Wireless (2nd Generation) so I can validate it and check for other troubleshooting steps that we can attempt.
*Thread locked to curb conversation to PM.
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