Razer Hammerhead True Wireless Case Won't Charge? | Razer Insider
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Razer Hammerhead True Wireless Case Won't Charge?

  • December 30, 2019
  • 1 reply
  • 36 views
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Hi all! Completely floored here and have no idea what to do. :( Received Hammerhead True Wireless earphones for Christmas and they were incredible! However, due to how much I used them, I inevitably ran out of battery. That, of course, is where the trouble began. I am unable to get my case to charge! I've tried different sockets and have yet to try different wires, but nothings worked. What do I do?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 3, 2020
    The cable is usually the culprit but if the problem persists, you highly likely looking at a bad battery. In any case, please send me a PM so I can validate the warranty status of the device.
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