I bought the Razer Hammerhead True Wireless Earbuds like few weeks ago. The case is working and showing the green light indicator as it should. But both my Buds are not working. There is no Touch response, No Voice from the Buds and no Pairing via Bluetooth or Razer Audio App. Nothing works except the green light indicating in the case. Please help, this is so frustrating. 
Device I use Asus ROG GL553VD, HP Victus 16, iPad mini 5, iPhone 13, iPhone 15, and iPhone 11.