razer hammerhead true wireless not working | Razer Insider
Skip to main content
Question

razer hammerhead true wireless not working

  • September 18, 2023
  • 1 reply
  • 2344 views

polyheavenJade826

My hammerhead earbuds doesn't have any instructional voice like "Pairing", "Power On", or "Power Off". I tried to reset the earbuds by tapping 3 times  and by putting them in the case for at least 5 seconds. I tried pairing by pressing and holding on both earbuds and also by keeping the case open next to my device. I tried to put them in a pairing mode but nothing works. The case is fully charged as the light is green and I kept it on charger all night long.

  •  
Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3230 replies
  • September 19, 2023

Hello polyheavenJade826,

Thanks for sharing your concern. Does the Razer Hammerhead True Wireless connect to the device properly? Please check if the device connects to an audio source via Bluetooth. Also, make sure the audio source is not muted. Feel free to PM me with the device serial number and the proof of purchase so I can verify its model. Thanks!


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings