Hi Razer.Aero
I bought my razer hammerhead true wireless x yesterday ( july 18, 2024) in datablitz and the left earbuds battery is draining very fast. can I have a no defect replacement for this product, I really love your earbuds its just that there is a problem with the battery.
Product: Razer Hammerhead True wireless X
Hi spaceshipbitArtichoke744,
Thanks for reaching out to me. I'm sorry to hear about your Razer Hammerhead True Wireless X having a poor battery issue on the left earbud. I recommend trying to perform battery calibration on your earbuds. It might help to drain the battery to 0% and then let it recharge to 100%. After that, you can observe if the same issue persists. I hope this helps. If you need additional assistance, please send your device serial number and proof of purchase so I can check for replacement options. Save the shareable files via any online drive account listed here. All the best!
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