Razer hammerhead true x left earbud dies after 2 minutes | Razer Insider
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Question

Razer hammerhead true x left earbud dies after 2 minutes

  • December 27, 2023
  • 1 reply
  • 237 views
Sinopiabyterush646

I have updated firmware on the app and I have charged the headphones to 100% but when I put them in my ear the battery on the left earbud gets drained after 2 minutes

 

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Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3235 replies
  • December 28, 2023

Hi Sinopiabyterush646,

It sounds like there may be a hardware issue with the left earbud. I suggest trying a battery calibration on your Razer earbuds. Fully drain the battery to 0% and recharge it to 100%. See if the issue continues after that. Feel free to PM me with your device serial number and proof of purchase so I can check for a replacement option. Save the shareable files via any online drive account listed here. All the best!

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