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Question

Razer Hanbo Firmware Update Fails to detect device

  • February 26, 2024
  • 3 replies
  • 217 views
nexusbitDarkTaupe384

Hi,

 

I purchased a new hanbo 240mm. It is detected by Synapse perfectly and shows figures and can even change color.

 

But Synapse force me to upgrade Firmwar in order to modify settings. And firmware update can not detect device. Please advice. I have tried to run in Safe mode and also changed the USB connection to other port just incase.

Firmware update v1.2.0_r1

Windows 10

 

 

    nexusbitDarkTaupe384
    FerhatTosun
    2 people like this
    • nexusbitDarkTaupe384
      nexusbitDarkTaupe384
    • FerhatTosun
      FerhatTosun
    Did this topic help you find an answer to your question?

    3 Replies

    FerhatTosun
    • FerhatTosun
    • Insider Mini
    • 1 reply
    • December 25, 2024

    i have hanbo360mm and same issue. i cant fix it. i tried every method but couldnt fix it. did u solve it?

     

    nexusbitDarkTaupe384

    Yes but not within the computer it self. Connected Hanbo to my Notebook via USB-c to USB-c cable. Updated successfully from notebook and plugged back-in.

     

    I do not know if it is related but Desktop with Hanbo was with Windows 10 and my notebook was Windows 11.

    B
    • batuckfork
    • Insider Mini
    • 1 reply
    • December 25, 2024

    i have same issue tried everything but still same can anyone help?

    my hanbo firmware looks 1.0.7.0

    Reply


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