Hello, 

My Huntsman V2 TKL keeps disconnecting, and it’s definitely a software issue. I can reproduce it easily if I put the lighting at 100% in the synapse app the keyboard keeps disconnecting and reconnecting every few seconds and when the lighting is at 50%, the disconnect suddenly stops and the keyboard works normally.

That is until I connect another USB device or even a Bluetooth controller, then it starts disconnecting again. I’ve tried everything, trying different usb ports, changing the USB-C cable, completely deleting all Synapse software and then reinstalling, trying Synapse 3, trying the beta, deleting the keyboard and reinstalling again, I have done every single update under the sun and it keeps happening. I have other razer devices as well, namely the kyo Pro Webcam, Goliathus Chroma extended mouse pad and a wired Viper 8khz mouse. None of theme have these issues, it’s just the keyboard, and it’s frustrating as hell.