Good evening. The down arrow on my Razer Huntsman v3 completely died, restarting my pc and reinstalling the drivers did not fix anything. What would be the best way to receive a replacement or check if I have warranty, or if there are any other fixes?
Question
Razer Huntsman V3 dead key
This topic has been closed for replies.
- Razer Support
Hello poishylol,
I understand you're experiencing an issue with the non-functioning down arrow key on your Razer Huntsman V3. To help resolve this, could you please answer the following questions:
- Were there any incidents or impacts to your device before the issue started?
- Is there any noticeable dust or dirt on your keyboard that might be affecting the key's function?
- Does the problem persist even when Razer Synapse is closed or disabled?
Please perform the troubleshooting steps from this article to see if it resolves the problem. If you need further assistance, feel free to PM me your device's serial number and proof of purchase so I can verify its warranty status. Have a great day!
*Thread locked to curb the conversation to PMs.
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