Hi, Razer support.
i am user from Malaysia, Sabah.
I recently got the new Razer Huntsman V3 HE TKL 8khz magnetic keyboard( RZ03-0592 ). My first magnetic keyboard. I feel an issue with the spacebar keycap.
Keycap sinks down a small distance just by resting my thumb finger on it, even i am not press down. An ‘’empty/hollow pre-travel/loose-fit” dropping feeling on left side.
I noticed when begin unbox my keyboard but i thought it was just a normal. Recently i tried rest my thumb on the right side of spacebar. I can feel a distinct empty on the left side.
Sinks down cause me sometimes playing games with strange experience. It seems like there is unbalance physical inside? i am not sure, a bit hard to describe. May i ask Its that normal? Do other users of this keyboard experience the same thing? Its a bit confuse to me.
Thank you if assist on me.
I have recorded a video showing the wobble/ inside empty feeling. I will attached the link below
Video Google drive link: video01, video02, video03
I draw a example

My Huntsman V3 HE Magnetic TKL 8khz


