I am currently experiencing problems with my BlackShark V2 HyperSpeed. When I try to turn the headphones on, nothing happens, but when I had my headphones connected to the compuer and pressed the power button, it actually unpaused / paused the spotify I had open. When I connect it to the computer, it says “device is switched off”. I’ve tried to restart the computer and to update the firmware but it did not help.
Does anybody know how I can fix this?