Razer Hyperspeed v3 scroll wheel not working please help! | Razer Insider
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Razer Hyperspeed v3 scroll wheel not working please help!

  • September 26, 2026
  • 1 reply
  • 21 views

Martin232013

recently, my Viper v3 Hyperspeed’s scroll wheel stopped working. it started by becoming less responsive, and then it just stopped working completely. I’m not sure what to do. Can anyone help?

Also if a moderator sees this, could you please delete my last thread? Thank you!

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1 Reply

Razer.Ten
  • Razer Support
  • September 26, 2026

Hey ​@Martin232013,

Let me assist you with your mouse. Can you reset it via Synapse by following the steps from this link and check if the issue continues? Please also send me a PM with the serial number so I can verify it in our system and look for troubleshooting steps that might address the scroll wheel issue you're currently experiencing.


*Thread locked to curb conversation to PM.