I completed my Razer ID profile, and the website confirmed that my profile is complete and that an exclusive promo code would be sent to my email. However, I have not received the promo code.
I also encountered these errors while completing the profile:
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404 – User Not Found (code 70404)
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502 – Bad Gateway when submitting the profile
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JavaScript error:
Cannot read properties of undefined (reading 'startsWith')
Could you please verify whether my profile was successfully completed on your backend and help me obtain/resend the promotional code? I can provide screenshots of the confirmation and error messages if needed.
