Razer ID (with EDU discount) accidentally deleted. | Razer Insider
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Question

Razer ID (with EDU discount) accidentally deleted.

  • June 6, 2025
  • 3 replies
  • 27 views

Dear Razer, 

 

I managed to verify an EDU discount account with email kim.lau02@xjtlu.edu.cn. Because I have also created this account earlier (kimhanglau@gmail.com), it thought to delete it. It believed that have I accidentally  deleted my EDU discount account instead. It now says, “Your account has been locked temporarily.  Please contact customer support” . I want to place an order now but I am stuck. Please help. 

 

 

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3 Replies

Razer.Ten
  • Razer Support
  • June 6, 2025

Hey ​@thinkWildOrchidcar460,

Can you send me a PM with your Razer ID so I can verify it in our system and see what I can do to help?

 

 

*Thread locked to curb conversation to PM.


PM Sent! Thanks!


Razer.Ten
  • Razer Support
  • June 6, 2025

Hi ​@thinkWildOrchidcar460,

I responded to your PM, please check your inbox.