Razer Iksur X XL no serial number | Razer Insider
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Razer Iksur X XL no serial number

  • October 14, 2025
  • 1 reply
  • 10 views

Hey,

 

I got a Iskur X XL chair, but it got no serial number under it, to register ist.

Now something broke and I would need spare parts.

 

What can I do? I just got the bill to proof the buy.

 

Thank U

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1 Reply

Razer.Aero
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  • Razer Support
  • October 15, 2025

Hi frontDarkMidnightBlue750,

I’ve responded to your message. Please check your inbox and provide us with answers to the following questions for documentation purposes:

*What exactly happened?
*Was there any incident that occurred before the issue occurred?
*What activities were you doing before the issue occurred?
*Did someone use your gaming chair, whose height and weight are beyond the gaming chair’s capacity?

As part of the process, kindly send a video showing a clear vision of the issue for reporting purposes. Please upload it via YouTube, Dropbox, or Google Drive and set it to "Public" or “Anyone Who Has The Link” so we can access the file. Then share the link with us.

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