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Hey, so i got my chair 2months ago. The chair started heavily tilting to the left and right, getting stuck while swinging back and forth during the past week so i decided to disassembly the chair using the youtube guide by razer ( )



And i got this far that i got the plate off the chair but the cylinder part i couldnt get off and i tried but was not possible and this plastic part got broken and i dont think i want to try to get the cylinder off right now. I will assemble the chair back and hopefully in the meantime i can get some spare parts so that my chair wont tilt left right squeak anymore. Ill attach a pic of the broken plastic part also.



thank you
Dirtpulsezone266
Hey, so i got my chair 2months ago. The chair started heavily tilting to the left and right, getting stuck while swinging back and forth during the past week so i decided to disassembly the chair using the youtube guide by razer ( )



And i got this far that i got the plate off the chair but the cylinder part i couldnt get off and i tried but was not possible and this plastic part got broken and i dont think i want to try to get the cylinder off right now. I will assemble the chair back and hopefully in the meantime i can get some spare parts so that my chair wont tilt left right squeak anymore. Ill attach a pic of the broken plastic part also.



thank you




Have you contacted our Support Team? Razer has a dedicated team handling all of Razer Iskur's concerns. Please submit a case or send me a PM, including the chair's serial number so I can initiate a support ticket on your behalf. I'll be locking this thread to curb our conversation privately.
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